We brought in our 16 year old travel trailer for a free 32 point inspection. After performing the inspection Jim walked us through everything that was wrong with the trailer and advised on what should/should not be fixed. It was astounding that they not only did the inspection for free but were also honest on what was and was not worth the money. It was very reassuring that they would take the time to say "here's what you can do to make it new", but also "instead, you may want to consider..." to ensure that we did not waste money on a travel trailer that was on its last leg. Jim and team went above and beyond on the repairs and advice. We cannot thank them enough!
We recently purchased a new camper from Cliff Jones. Our experience was very pleasant. Our salesman, Bryan, went out of his way to get us what we wanted. He noticed that I have a little difficulty getting in and out of the camper (due to 2 previous fusions on my back) and he had 2 more handles mounted on the camper and also an extra step to make it is easier for me to get in. Although we have had about 6 other campers, they made sure that we knew how everything worked.
We would definitely recommend Cliff Jones in Sealy, Tx.
By: Johnnie Darlene Byrd
Thank you Roy (and Cliff Jones RV) for a tremendous experience and results. Our decision to invest in a new travel trailer at Camping World, Katy TX, nearly turned into the purchase from hell. After our fifth trip in this new unit that would not cool Camping World required us to wait two weeks for an appointment. That wasn't bad enough but two weeks after dropping it off they hadn't even looked at it. When we picked it up we had all the same problems.
I contacted the manufacturer and told them I would not go back and would they direct me to another authorized warranty facility. That was the best call I could have made. Roy and his staff at Cliff Jones RV got us in right away and took time to listen. The communication during the time the trailer was there was excellent. The problem was identified, repairs authorized and we now have our trailer and our smiles back.
Thank you again Roy, it was a pleasure and you now have our RV business. Well worth the extra little drive time.
Bill & Becky Brown Cypress, TX